Frensham Trout Fishery Privacy & Cookie Policy
Our contact details:
Name: Frensham Trout Fishery
Address: Robinswood, Simmonstone Lane, Churt, Farnham, Surrey GU10 2HT
Phone Number: 07376 780209 (Fishery Manager)
E-mail: matt@frenshamtroutfishery.com
Website: www.frenshamtroutfishery.com
The type of personal information that we collect:
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Website user statistics
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To making bookings
- For enquiries via email and telephone
- For enquiries via the website
We may also receive personal information indirectly, from the following sources/in the following scenarios:
- Our on-line booking system provider. iBookfishing.co.uk
We use the information that you have given us in order to provide the various services that we offer.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the information provided above which is also available on the website.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We need it to perform a service.
(e) We have a legitimate interest.
How we store your personal information:
Your information is securely stored.
We keep your personal information for as long as we need to in order to provide our services, unless you request otherwise – as in (a) above. When required, we will dispose of your information in the most secure way possible.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the contact details provided on the website if you wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us using the information provided above which is also available on the website.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Our Cookie Policy
What are cookies ?
How do we use cookies ?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
How can I control the cookie preferences ?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.